Can I cancel at any time?
Yes, you can cancel your subscription at any time without any questions asked.
Does the Unifi Mobile app work with IllumiFi?
Absolutely! IllumiFi is fully compatible with the Unifi app on both iOS and Android devices.
Can I change my server location?
Yes, you can change your server's cloud region, with support for multiple AWS regions across Europe and North America.
Can I use my own domain name?
Currently, you can choose your own sub-domain. Full domain name support will be available for pro plan members by mid-2025.
Can I upgrade or downgrade my plan easily?
Yes, plan changes can be made easily through the 'manage account' section in your IllumiFi dashboard.
How do you keep the Controllers secure?
IllumiFi implements regular updates, intrusion prevention services, and firewall rules to enhance security.